Terms of Service

Last updated: [DATE] — placeholder pending legal review.

1. Agreement

These Terms of Service (“Terms”) govern your use of HiDoula, a software service operated by [COMPANY LEGAL NAME] (“we”, “us”). By creating an account or using HiDoula, you agree to these Terms. If you do not agree, do not use the service.

2. The service

HiDoula is a coordination and communication tool for doulas and the families they support. It provides client management, appointments, birth plan collaboration, messaging, resource sharing, and contraction pattern awareness. HiDoula is not a medical device, an electronic health record system, or an emergency notification system, and it does not provide medical advice. See our Disclaimer for details.

3. Accounts and responsibilities

  • You must provide accurate information and keep your credentials secure.
  • Doulas are responsible for the accuracy of information they enter about their practice and clients.
  • You may not use HiDoula for unlawful purposes or to harass, harm, or deceive others.
  • You are responsible for obtaining any consents required to enter information about other people.

4. Billing

HiDoula is priced per birth: a one-time Birth Pass of $20 USD per client record (one birth journey), payable through Stripe by either the doula or the family. There are no recurring subscriptions. Setting up an account, exploring, and planning are free. Archived client records remain accessible. [TODO: legal review — refund policy and taxes.]

5. Your content

You retain ownership of the content you and your clients create in HiDoula. You grant us a limited license to store, process, and display that content solely to operate the service. We do not sell your content or your clients’ health-related information.

6. Termination

You may close your account at any time. We may suspend or terminate accounts that violate these Terms. Upon termination you may request an export of your data within [N] days. [TODO: legal review — data retention and export windows.]

7. Disclaimers and limitation of liability

The service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, our liability is limited to the amounts you paid us in the twelve months preceding the claim. [TODO: legal review — jurisdiction-specific limitation language.]

8. Changes

We may update these Terms. We will notify account holders of material changes by email or in-app notice before they take effect.

9. Contact

Questions about these Terms: [SUPPORT EMAIL]. [TODO: add governing law and venue after legal review.]